Terms and Conditions

Last updated: April 2026  |  Joxilox Tours, South Africa

Please read these Terms and Conditions carefully before booking any tour, excursion or accommodation through Joxilox. By making an enquiry, reservation or booking with us, you confirm that you have read, understood and agreed to be bound by these terms.

1. About Joxilox

Joxilox is a naturist tour operator based in South Africa. We organise group tours, accommodation referrals and excursions for adults who embrace the naturist lifestyle. Our contact details are:

2. Eligibility

Our tours and services are strictly for adults aged 18 and over. By making a booking you confirm that you and all members of your party are 18 years of age or older. We reserve the right to refuse bookings or remove participants who do not meet this requirement, without refund.

All guests are expected to respect the naturist philosophy — body acceptance, mutual respect and responsible behaviour. Any conduct that is disrespectful, threatening, or in breach of the naturist code of conduct will result in immediate removal from the tour without refund.

3. Bookings and reservations

All bookings are subject to availability and are only confirmed upon receipt of a deposit or full payment as specified at the time of booking. We will send written confirmation to the email address provided.

Joxilox acts as an organiser and facilitator. Some accommodation and excursion providers are third parties. Their own terms and conditions may also apply.

4. Pricing and payment

  • All prices quoted are in South African Rand (ZAR) unless otherwise stated
  • Prices are subject to change without notice until a booking is confirmed in writing
  • A non-refundable deposit may be required to secure your place on a group tour
  • Full payment is typically required no later than 30 days before the tour departure date, unless otherwise agreed in writing
  • Accepted payment methods will be confirmed at the time of booking

5. Cancellations and refunds

We understand that plans change. The following cancellation policy applies unless different terms are specified at the time of booking:

  • More than 60 days before departure: Full refund less the non-refundable deposit
  • 30–60 days before departure: 50% refund of the total tour cost
  • Less than 30 days before departure: No refund
  • No-show: No refund

Cancellations must be received in writing by email to tours@joxilox.com. The date of receipt of the written cancellation will determine which policy applies.

We strongly recommend that all guests take out comprehensive travel insurance that includes cancellation cover, medical expenses and emergency repatriation.

6. Changes to tours

Joxilox reserves the right to make reasonable changes to the tour itinerary due to circumstances beyond our control, including weather, road conditions, venue availability or force majeure events. We will always endeavour to provide a suitable alternative.

If we cancel a tour entirely, we will offer either a full refund or an alternative tour of equal or greater value. Joxilox is not liable for any additional costs you may incur as a result of a cancellation on our part (e.g. flights, accommodation booked independently).

7. Your responsibilities

As a guest on a Joxilox tour, you agree to:

  • Behave respectfully towards fellow guests, guides, accommodation staff and local communities
  • Follow the naturist code of conduct at all naturist venues
  • Comply with South African law and the rules of any venue visited
  • Inform us of any medical conditions, dietary requirements or mobility limitations before the tour
  • Ensure you have valid travel documents, including a passport if travelling internationally
  • Arrange your own travel insurance
  • Arrive on time for departures — we cannot delay group tours for late arrivals

8. Health, fitness and medical

Some of our tours involve outdoor activities, game drives and uneven terrain. You are responsible for assessing your own fitness and suitability for the activities included in your chosen tour. Joxilox is not liable for injuries or illness arising from participation in tour activities.

Please inform us before booking of any medical condition that may affect your participation or require special arrangements.

9. Photography and media

Photography and videography are subject to strict rules at all naturist venues. No photographs or video recordings of other guests or venue facilities may be taken without the explicit consent of all persons involved and the venue management. Breach of this rule will result in immediate removal from the tour without refund.

Joxilox may photograph tour activities for promotional purposes. By participating in a tour you consent to being photographed, unless you explicitly inform us otherwise in writing before the tour.

10. Limitation of liability

To the fullest extent permitted by South African law, Joxilox, its directors, employees and agents shall not be liable for:

  • Any loss, injury, death or damage to property arising from participation in a tour or excursion
  • Acts or omissions of third-party accommodation providers, transport operators or activity providers
  • Events beyond our reasonable control (force majeure), including natural disasters, strikes, political unrest or pandemic restrictions
  • Any indirect, consequential or incidental loss

11. Website use

The content on joxilox.com is provided for general information purposes only. We make no warranty, express or implied, about the accuracy, completeness or suitability of any information on this site. We reserve the right to update, modify or remove content at any time without notice.

You may not reproduce, distribute or republish any content from this website without our prior written consent.

12. Governing law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from or in connection with these terms shall be subject to the jurisdiction of the South African courts.

13. Changes to these terms

We reserve the right to update these Terms and Conditions at any time. The current version will always be available at joxilox.com/terms-and-conditions. Your continued use of our services after any changes constitutes your acceptance of the updated terms.

14. Contact us

Questions about these terms? If you have any questions about these Terms and Conditions, please get in touch:

Email: tours@joxilox.com
Phone: (+27) 82 895 4711
Website: joxilox.com/contact-us

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